Frequently Asked Questions

How secure is the DMS?

DMS Systems including our apps are developed after years of in-depth studies, combining a high-security database that can protect and store heavy data with a tailored design to fit your business operation.

Why are some outlets not visible on the DMS App handheld device?

The following are possible reasons why outlets might not appear on the DMS App handheld device:

  1. Outlet is not active
    • Check if the outlet is currently active in the system. Inactive outlets may not be displayed on the app
  2. Outlet is not assigned to the route
    • The app will only show outlets that are assigned to the same delivery route number as the device you’re using.
    • You may refer here: Register New Outlet